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DANVERS, MA, November 13, 2018 - Cell Signaling Technology (CST), a leading provider of antibodies, kits, and services, was honored to receive a Life Science Industry Award for both Best Digital Advertising and Most Responsive Customer Service. CST was one of 22 companies nominated and honored as a life science leader at the 2018 Life Science Industry Awards Ceremony in San Diego California on November 6, 2018.
The dedication of CST to developing antibodies that align with the needs of the research community allows for the continual generation of relevant, validated antibodies and informative web content to drive research forward.
The Life Science Industry Awards employ a survey to reveal the best in customer support, service, and communications in the life sciences and uses industry best practices in research and methodology as guidelines for the scoring process. The finalists were selected from a field of more than 50 companies nominated by thousands of scientists from The Science Advisory Board – a global online network of scientists managed by BioInformatics LLC, a premier market research and advisory firm serving the life science industry.
“CST has demonstrated a mastery of the art and science of digital advertising”, commented Craig Overpeck, CEO of BioInformatics Inc. “They are delivering the right content to the right audience and helping their customers advance their science.” Regarding the Category Award win for Best Digital Advertising, Paul Aldridge, Chief Digital Officer said, “CST would like to thank all the teams that contribute to our online experiences. We continually try to bring ‘scientific delight’ and focus on the interests and needs of our customers–from purchasing agent to undergraduate student to lab head. We are extremely grateful for your recognition, thank you!”
Craig Thompson, Vice President of Global Operations remarked on the Silver Award for Most Responsive Customer Service, “CST prides itself in providing exceptional customer service. We are honored to receive such an important award. As our customers are at the heart of everything we do as a company, we are eternally grateful for the recognition by members of the scientific community”.
CST was nominated in six categories including Most Responsive Customer Service, Most Useful Website, Best Digital Advertising, Most Knowledgeable Technical Support, Best Use of Internet and Social and Most Environmentally Friendly Company.